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Voice mail support articles

Learn more and get answers to questions about Cox Phone Voice Mail service.

Turning Off Voice Mail Turning Off Voice Mail
View the steps to turn off the Voice Mail feature of Cox Voice services using Voice Tools on Cox.com.
Troubleshooting Voice Mail Troubleshooting Voice Mail
View home phone Voice Mail issues and scenarios and how to troubleshoot them.
Setting Up Voice Mail Greetings Setting Up Voice Mail Greetings
Learn to create a greeting for your voice mailbox.
Getting a Call When Voice Mail Arrives Getting a Call When Voice Mail Arrives
Learn to use the Notification Menu (44) to have your home phone call you whenever someone leaves a voice mail.
Email Me When a Voice Mail Arrives Email Me When a Voice Mail Arrives
Want to know when a voice mail arrives on your home phone when you are away? Complete these steps to get an email with the voice message attached.
Converting a Voice Message in MP3 or Wave Format Converting a Voice Message in MP3 or Wave Format
Learn to convert voice messages to MP3 or Wave format.
Checking Your Voice Mail Checking Your Voice Mail
Learn to access voice mail whether you are at home or away.
Voice Mail Feature Specifications Voice Mail Feature Specifications
View information on voice mail specifications, such as message length and storage limits.
Setting Up a Group Mailbox for Voice Mail Setting Up a Group Mailbox for Voice Mail
Learn how to set up a group mailbox in voice mail.

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