Getting to know my account
Here to support you 24/7
Keep your account in your hands
You deserve to get the most from your new connections. Sign up for My Account to use the tools and features that can make it happen.
DIY Tools
Manage everything from maintenance to check-ups on your services.
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Easy billing
Make payments on your terms by choosing from our billing options.
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My Profile
Stay up-to-date by changing your contact and security information.
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Managed Services
View, upgrade and troubleshoot your services all from one convenient place.
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DIY TOOLS
Make your services shine
Run your services your way. My Account gives you a variety of free resources that will help do the job—including apps, DIY tools, extra software and more.
Keep your connections strong
Use Internet tools to run speed tests, manage your wifi, reset your modem and check your data usage—plus, download Cox Security Suite for malware protection.
Watch more of what you love
Your TV tools let you view channels, see listings, reset your cable box, watch shows online and change your preferences—plus, download the Contour app to stream on the go.
Run your smart home from anywhere
Download the Homelife app to check your cameras, make your smart devices work on a schedule and more.
Stay in touch with loved ones
Phone tools let you check voicemail messages, see call history, change settings and manage contacts.
billing
Pay your way
When it comes to billing, My Account gives you options. You can make one-time payments, set up EasyPay automatic payments, choose paperless billing, view up to 18 months of past statements and more.
my profile
Add your own touch
The Profile Management page is where you can change your contact info, communication preferences, password, PIN, security questions and privacy preferences. Plus, sign up for outage notifications and share your phone number for easy ID and password recovery.
Managed services
Keep your services running smoothly
Whenever you want to get hands on with your services, the Manage Services page is the place to go. You’ll be able to make upgrades, troubleshoot issues, do a little maintenance and more.
Let’s get up and running
Want to get started? Sign up for My Account to get access to everything you need.
See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Term Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. A subscription to any level of Cox Residential Internet service and Contour 2 is required. All streaming video usage counts towards Cox data plans. A Netflix streaming membership is required to access Netflix. Netflix is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse. YouTube is a registered trademark of Google LLC. A Prime membership or Prime Video subscription may be required in order to access certain content on Prime Video. Access to Prime Video is subject to the Prime Video Term of Use at www.amazon.com/videoterms. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.