Explore high-speed internet services from Cox

Whether you're an occasional emailer or an all-night binge-watcher, we're here to help you find the internet speed and package that's just right for you. Refer to our internet speed guidelines to find out just how much internet speed you need. Curious to know how much speed you have now? Use our Speed Test tool to check your internet connection using your computer or mobile device.

Cox offers up to 2 gig internet speeds, and 1 gig speeds powered by fiber are widely available. ø
Cox Internet is powered by fiber and connected to the premises via coaxial cable.

Two things matter as it relates to the speed of your internet connection: the download speed and the upload speed. Download is the speed at which your computer receives data from the internet. In general, when you request a webpage, you pass a very small amount of data to the web called a request and the web page and all of the assets are downloaded to your computer. Upload is the speed at which your computer sends data to the internet (or cloud). This is mostly relevant when you are uploading pictures or videos from your computer to someplace on the internet. Generally, upload speeds are slower than download speeds as more customers have the need for downloading information from the internet, like loading web pages, streaming videos, etc. Download and upload speeds are both measured in megabits per second (Mbps). Check out our speed test for an accurate assessment of your current internet connection.

Absolutely! With Cox you have the flexibility to change your internet plan whenever your needs change. Whether you need more speed for streaming or a basic plan for browsing, you can easily upgrade or downgrade your plan through your online Cox account or by contacting our customer service.

No. 1000 Mbps and 1 gig, or 1 Gbps, denote the same internet speed, just in different units of measurement. Both Gbps and Mbps are measurements of data transfer or, in other words, internet speed. Mbps stands for megabits per second. Gbps stands for gigabits per second. 1 Gbps, or 1 gig, is equal to 1,000 Mbps.

5G stands for “fifth generation,” the most recent version of cellular/mobile technology. Although 5G is a mobile/cellular technology, it can also be used to deliver internet service to a residence. 5G home internet uses nearby cellular towers to send a signal to the modem/router in your home. The speed and reliability of that signal can be severely degraded by several factors, from how far it needs to travel to reach your home to objects that might stand in the way — think trees, buildings and even windows. In comparison, Cox's reliable, fiber-powered broadband network can deliver internet speeds that are even faster than 5G providers. ø

Note: 5G is different than 5 Gbps (5 gigabits per second, which is an Internet speed) and 5 GHz (a setting you might see on your wifi router).
Cox Internet is powered by fiber and connected to the premises via coaxial cable.

Broadband Facts Label or Broadband Consumer Labels are an easy way for you to understand what's provided in various internet service plans. Structured like a nutrition label, the Broadband Facts Label (BBFL), includes clear and easy-to-understand information about your services, internet speeds, and other information. While the Broadband Facts Label is an FCC requirement it also aligns with Cox's commitment to being transparent about our pricing. We hope the label helps you better understand your internet services and pricing. See Internet Service Disclosures and Understanding the Broadband Facts Label for more information.

Yes, for certain households and areas. Input your address to see if fiber internet is available for your household. Fiber isn't the only path to lightning-fast internet—check out our Gigablast plans, which offer ultrafast connections for everyone.

Gigabit internet on a cable and fiber connection are the fastest options available for home networks. Gigabit is a broadband service with gigabit-per-second download speeds (Gbps). Fiber is another unique broadband service that transmits data as light, which allows data to travel far at high speeds. Fiber and gigabit are often referred to as 1 gig internet.

Cox has many home internet plans ranging from Go Fast (up to 100 Mbps download speeds) service all the way up to Go Super Fast (1,000 Mbps, or 1 Gbps download speeds) everywhere, and Go Beyond Fast (2,000 Mbps, or 2 Gbps) service in select locations. Check out plan details here, explore Cox Internet bundles or learn more about Gigabit internet. Cox also has StraightUp internet — a prepaid internet plan where you pay month-to-month. Available to eligible customers.

No, you are guaranteed to get the same great deals whether you order online, over the phone or in a Cox retail store. Shop with confidence with our 30-day money-back guarantee. ø

Yes, you can bundle Cox Internet with TV and Mobile Phone services. For example, you can pick your internet plan, and then shop for Cox's new mobile service, even saving by bringing your own device. Similarly, a seamless home internet connection can be bundled with TV for a perfect streaming and live TV watching experience. Bundling internet and mobile services provides cost savings, simplified billing and a unified experience.

You can easily manage and monitor your Cox Internet usage through your Cox account online or via the Cox mobile app. You can check your data usage, view and pay your bill, and even troubleshoot issues with the SmartHelp tool.

Cox Internet plans come with a data allowance of 1.25 TB per month. If you find that you need more data, unlimited data plans are available for an additional charge. Monitoring your data usage and managing your plan is simple through your Cox account online or via the Cox mobile app.

Cox offers three low-cost internet plans: ConnectAssist at $30/mo for those on government assistance, Connect2Compete at $9.95/mo for families with a K-12 student also on government assistance, and StraightUp Internet at $50/mo (prepaid) for those in service areas with no credit check required. Each plan provides up to 100 Mbps download speeds, free wifi modem rental, and EasyConnect self-installation at no charge.

Cox provides cable internet service where digital data is transmitted over existing cable lines to provide a high-speed internet connection. With DSL, your performance is based on how far away you are from a central location. Additionally, cable internet can offer higher internet speeds as the cable wires provide a greater bandwidth than DSL.

View Cox Internet plans and pricing on this page, or check out any of the Cox Internet bundles designed to save you money by combining Cox services.

With our new flexible pricing options, you can buy only the services you want rather than signing up for multi-product bundles. You can build your own package by starting with our discounted Internet offers. You can always add TV, Phone, or Homelife at our everyday prices (then-current regular (non-promotional) rates) and remove them without impacting the rates on your remaining services. If you want to change the tier of any of your services, like a different Internet speed or TV package, we will work with you to find the service that meets your needs, but your rate and available discounts will be different since you are changing the level of services you are subscribed to. If you sign up for an Internet Bundle, removing either Panoramic Wifi or Cox Complete Care from your bundle will cause you to lose your bundle discount and promotional pricing. If you choose to sign up for a term agreement to get additional savings, ETFs apply for termination of your Internet service, but not if you cancel your TV, Phone, or Homelife plans. If you'd rather not to make a commitment on your Internet plan, options are available without a term agreement for an additional small monthly fee.

To use your Cox Internet package as wifi, you will need to add our Panoramic Wifi gateway or provide your own wifi router. Learn more about Panoramic Wifi and how it can help you get wall-to-wall, whole home wifi coverage. ø

Panoramic Wifi is an advanced home wifi solution from Cox that ensures wall-to-wall wifi coverage. It comes with a Panoramic Wifi Gateway, a modem and router in one, providing a strong and reliable signal, and the option to add wifi extenders (Pods) for larger homes.

Wifi and internet are two different things. Wifi is an alternative to cables connecting devices. Wifi gives you wireless access to the internet from anywhere in your home via a modem, which translates the signal from Cox. The router distributes your internet connection through your home so all of your devices can communicate with each other and the internet.