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LIFELINE: LOW-INCOME PHONE SERVICE

A home phone for less

Say hello to our local, discounted, chat-as-much-as-you-want phone service: Cox Lifeline.

Talk really is cheap

Lifeline keeps your friends on the line and your cash in your pocket at just qualifying customers. Here’s how:

Monthly discounts

Pay less per month and make unlimited calls to friends in town.

Cut the charges

You won’t see any FCC Access Charges on your bill.

Drop the deposit

If you sign up for free toll blocking, we’ll waive the service deposit.

LIFELINE qUaLIFICATIONS

Do you qualify?

If you live in Rhode Island, there are two ways to qualify:

To qualify, your income needs to be 135% or less than the Federal Poverty Guidelines.

See income qualifications

You should qualify if you're enrolled in any of these programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing Assistance (Section 8)
  • Medical Assistance (Medicaid)
  • Supplemental Security Income (SSI)
  • Veterans Pension & Survivors Pension benefit
  • Bureau of Indian Affairs General Assistance
  • Tribally Administered Temporary Assistance to Needy Families (TTANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Head Start (Tribal lands, income qualified customers only)

LIFELINE ONLINE APPLICATION

Apply online with the National Verifier

Ready to get started? Just click the button, select your state and complete the form. You may immediately find out through the site if you qualify. If not, you will need to upload more documents to the consumer portal.

MAIL Your Application

Rather apply offline?

Print and complete the Lifeline Application and Household Worksheet, then mail them to:

Lifeline Support Center
P.O. Box 7081
London, KY 40742

yearly recertification

How to keep your Lifeline benefit

Every year, you have to show that you still qualify for Lifeline. The National Verifier will first try to confirm your eligibility automatically. If the National Verifier cannot recertify you, USAC will contact you with instructions to follow to keep your Lifeline benefit.

cox voice

Don't qualify?

No worries. Check out Cox Voice, our other phone service with over 20 helpful features.

Lifeline service is a government assistance program in which only eligible consumers may enroll. The service is non-transferable and is limited to one discount per household. The advertised monthly discounted Lifeline local flat rate service is available only to qualifying residential customers who provide and maintain certification of Lifeline eligibility (based on criteria determined by governing regulatory authorities).
 
See Cox Digital Telephone service details. See important Cox Digital Telephone Power Outage usage information. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.