Wifi extenders

A mesh network is a group of devices set up to share internet using wireless-to-wireless connectivity over different frequencies. The Panoramic Wifi Gateway and Panoramic Wifi Pods work together to form a mesh network.

You'll need Pods if you have areas in your home that have Wifi dead zones that the Panoramic Wifi Gateway cannot provide sufficient coverage for. You might find this to be the case if you have a larger/multistory/oddly shaped home. Pods help extend the range of wifi coverage in your home to hard-to-reach areas, or areas with poor wifi signal strength due to structural interference, large metal objects, or distance from your Gateway.

No, Panoramic Wifi Pods are optional. The need for Pods depends on the construction of your home and placement of the Panoramic Wifi Gateway. If the gateway is at one end of the home, you might find Pods help make wifi coverage more consistent and reduce or eliminate dead zones.

The number of Pods needed is dependent on the size, shape and number of floors in the home. It is recommended that you ensure your Panoramic Wifi Gateway is centrally located and you follow these tips and tricks to ensure network optimization before purchasing a Pod.  If you decide you need one, we recommend purchasing only one Pod at first and if coverage issues aren’t resolved with one Pod, then an additional Pod may be needed. A discount will be applied for any additional Pods purchased after the initial purchase. 

Pods are easy to install. Simply plug your Pods into an electrical outlet and activate them using the instructions on the Panoramic Wifi app. You'll hold your phone or tablet a few inches from the Pod to activate it on your network.

Pods 2.0 are compatible with first generation Pods. First generation Pods must be disconnected before activating Pods 2.0. First generation Pods can be reconnected after a Pod 2.0 is activated. Follow activation instructions in the Panoramic Wifi App. If you are using a mix of 1st generation and Pods 2.0 we recommend placing the Pods 2.0 closer to the gateway and placing the 1st generation Pods to the edges of the dead zones.

Pods 2.0 deliver up to 2x higher speed of first generation Pods. Pods 2.0 are Tri-band 802.11ac with a dedicated 5Ghz backhaul channel and two Ethernet ports for LAN/WAN connectivity. These features significantly improve upon the first generation Pods to deliver faster speeds and improved coverage. The surface area of Pods 2.0 is larger and like first generation Pods, can be simply installed using the Panoramic Wifi App.

The first Pod needs to be placed with at least one room separating it from the Panoramic Wifi Gateway (within approximately 20 to 30 feet). If additional Pods are needed, plug into outlets throughout your home, evenly spaced from each other and the Gateway to ensure even coverage. As a general rule of thumb, you don’t want to put the Pod in the room where there is a dead zone. You want to put it just outside of the dead zone as it needs to be within the range of the gateway/signal. To get the best connection, ensure there are no metal objects in between the Pods. Avoid placing Pods near mirrors, bathrooms and large appliances. 

Yes, Pods come with a 30-day money back guarantee and a one-year hardware warranty for exchange. Pods must be returned to any Cox Retail store in their original packaging.

No. Pods are meant for indoor use only and should not be placed outside of your home.

There are many models of wifi extenders, so it's difficult to compare to them all. Some "extenders" just amplify a weak signal, slowing the whole network down. Pods use multiple frequencies in a “mesh” configuration to avoid total network slowdowns.

No, Panoramic Wifi Pods are part of the complete Panoramic Wifi system and are not designed to be used with other modems. 

No, once your Pods are connected, any device connected to your network will discover the Pods on its own. After 2-3 days, the Panoramic Wifi system will optimize your devices, ensuring they are connected in a way to provide the best wifi performance.

You can check the status of your Pods in your Panoramic Wifi app or through the web tool.

Yes. The Cox Panoramic Wifi router and Panoramic wifi pods are both built with wifi 6. Read more in our helpful article: What is wifi 6?