Sales
Support
Don't wait on hold, text 54512 for fast answers to all your service and support needs. You can also hop on a quick chat with Oliver or connect to a live agent to get technical or billing support 24/7.
Account Services & Billing
Monday - Friday, 8 am - 6 pm
Saturday, Closed
Sunday, Closed
Retention
Monday - Friday, 8 am - 9 pm
Saturday, 9 am - 6 pm
Tech support hours
24 hours a day, 7 days a week
Homelife and Complete Care
Cox Homelife
Questions about your Homelife service? Call us to report a problem, ask about billing, buy more equipment or make changes to your account.
Sales and billing hours
Monday - Friday, 8 am - 9 pm local time
Saturday & Sunday: Closed
Tech support hours
24 hours a day, 7 days a week
Complete Care
Consider everything covered with Complete Care advanced technical support. We’ll hook you up with everything from remote troubleshooting to in-home technician services. Requires $10 monthly subscription.
Tech support hours
24 hours a day, 7 days a week
Move your services
24 hours a day, 7 days a week
Transfer support hours
Monday - Friday, 8 am - 9 pm
Saturday, 9 am - 6 pm
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